Field Service Engineer - Texas

Veralto Global•Austin, TX

4d•Onsite

About The Position

Linx Printing Technologies is launching direct sales and service operations in the United States! As part of our ambitious growth plans, we’re looking for experienced Field Service Engineers to support our growing customer base across the US. In this role, you’ll be essential to building our reputation for outstanding service, supporting our innovative coding and marking solutions, and ensuring customers receive the highest standards of technical support. This is a unique chance to be part of an exciting launch, contribute to our success, and grow your career with a global leader in product identification technology. Field Service Engineers are responsible for installing, servicing, repairing, and maintaining Linx’s full range of coding and marking products across the United States. You’ll work hands-on at customer sites, ensuring our solutions operate at their best and our customers remain satisfied. This role requires regular travel between Dallas and Houston, including 2–3 nights away from home each week to support customer needs and scheduled service activity.

Requirements

Selfmotivation and a commitment to excellent service
Strong problemsolving skills
Clear verbal and written communication
Solid working knowledge of Microsoft Office (Word, Excel, PowerPoint) or similar
Experience with coding and marking technology, especially CIJ systems
8+ years of experience working with Continuous Inkjet (CIJ) technology
Strong background in technical, engineering, customer service, or field service roles
Proven track record in field service and customer support
Valid US driver’s license

Responsibilities

Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites
Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly
Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problemsolving
Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week
Handle Service Calls: Manage field service requests promptly and professionally
Document Work: Keep accurate records of service visits, repairs, and maintenance
Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability