Field Service Engineer-Los Angeles

Revvity•Los Angeles, CA

1d•$70,000 - $80,000

About The Position

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity The Customer Support Field Engineer at Revvity provides expert service and support for diagnostic instruments, focusing on installation, maintenance, and repair, especially in newborn screening laboratories. This role is based in Los Angeles, CA with up to 25% travel supporting the Western United States. , to ensure optimal instrument performance, meet maintenance schedules, and drive high customer satisfaction. This role emphasizes professionalism, technical expertise, and customer satisfaction, while also supporting business growth through service and sales efforts. #LI-MB1 What do we offer? We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits: Medical, Dental, and Vision Insurance Options Life and Disability Insurance Paid Time-Off Parental Benefits Compassionate Care Leave 401k with Company Match Employee Stock Purchase Plan Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page. For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information. Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact OpenJobs@revvity.com. Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity

Requirements

Associate's degree with some mass spectrometry experience.
Valid driver’s license and knowledge of laboratory safety practices.
Regular walking, standing, and use of hands for handling tools and equipment.
Occasional lifting of up to 100 pounds.
Must be able to operate a motor vehicle safely for travel within the assigned territory.

Nice To Haves

Bachelor’s degree in Life Sciences, Electronics, Mechanics

Responsibilities

Installation, Maintenance, and Repair: Perform installation, maintenance, and repair of Revvity instruments, aiming for zero service recalls. Provide preventive maintenance and warranty services to contract and non-contract customers.
Business Development: Drive sales of value-added services such as service contracts, upgrades, and laboratory products. Support local sales teams to secure new instrument orders and contribute to company profitability.
Information/Asset Management: Maintain accurate records, manage inventory, and ensure proper handling of company assets like tools and vehicles.
Continuous Skill Development: Participate in ongoing technical and professional development to enhance customer service and maintain certifications.