Field Service Engineer

S&C Electric Company • West Palm Beach, FL

6h • $63,000 - $83,528 • Hybrid

About The Position

As an S&C Electric team member, you’ll work on projects that have real-world
impact. You’ll help transform the grid for resilient and reliable power
worldwide. S&C has more than a 100-year history of innovation and has been 100%
employee-owned since 2012. We continue this legacy as a trusted,
forward-thinking leader in the electrical industry. You will advance a safer,
more reliable, and more resilient electrical grid. Our products help the grid
adapt to severe weather and transition to clean energy. We’re big enough to be a
respected industry leader but small enough for you to impact our company
directly. Our commitment gives you opportunities to impact on and off the job
positively.

Join S&C to make an impact on tomorrow’s energy challenges and become an
employee-owner

Are you passionate about Field Services?  S&C Electric Company is seeking a
dynamic individual to join our Field Services Engineering function. As a Field
Service Engineer, you’ll be crucial in ensuring smooth operations and supporting
our diverse team.

Field Service Engineer opportunity available at the West Palm Beach, FL Service
Center with S&C Electric Company.  This position is for an individual with
extensive experience with power electronics equipment involving power levels of
several megawatts. Excellent analytical skills and a strong technical background
are required. Ability to effectively interface and train customers is a
requirement.  This role requires the team member to travel up to 60%.

Requirements

• Bachelor’s degree in engineering from an accredited college, university, technical school required.
• Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc).
• Working knowledge of networking and IP protocols
• Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection.
• Must be proficient with training, communication, and presentation skills.
• A proactive, tenacious, creative approach to solving problems.
• Proficiency in using test equipment, meters, and system analysis tools.
• Possess working knowledge of safety practices and electrical codes.
• Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
• US Citizen possessing or have the ability to obtain a valid US passport.
• Minimum of 21 years of age with a valid driver’s license and a good credit record.

Nice To Haves

• Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred.

Responsibilities

• Leading, directing, and conducting complex system commissioning and troubleshooting.
• Providing telephone troubleshooting support for customers and service technicians.
• Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support.
• Creating clear, concise, and complete commissioning procedures and troubleshooting documentation.
• Creating commercial proposals for service jobs.
• Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel.
• Conducting customer-training sessions and in training S&C personnel.
• Adhering to standard industry safety practices and S&C safety procedures.

Benefits

• Health and Welfare Benefits:  Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
• Leave Benefits:  Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
• Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level