Field Service & Merchandising Representative

Masco Corporation

1d•$25 - $28

About The Position

We are looking for top talent in Denver, CO who are willing to travel nationally 50-75% of the time. Masco Support Services, a division of Masco Corporation, is a dynamic team committed to surpassing our customer’s expectations. We consist of customer-focused organizations offering practical analytics, pertinent customer insights, and focused project implementation. Serving various retailers, we effectively utilize our collective resources and procedures to deliver customer support and coordinated service solutions for our Masco family of brands.

Requirements

High School diploma or equivalent experience required
Basic knowledge of home improvement, renovation, or construction industry
Understanding of personal computers and competence in standard office software, including Microsoft Word, Excel, PowerPoint, and Outlook
Experience working with power tools
Ability to consistently lift 50 pounds, kneel, stand, squat, bend, and reach
Ability to travel up to 75% during periods of heightened customer dedication

Responsibilities

Travel to support showroom reset execution
Provide associate, store-wide, and district-wide product knowledge through in-aisle and classroom-style training
Participate in Customer Sales events including commercial/contractor events and how-to clinics
Provide brand representation for an array of Masco products, including returns evaluations and product support on a limited basis, and project/reset transparency
Perform Market Intelligence related activities, including competitive shops, product, brand, and customer feedback, and customer observance surveys
Manage individual expenses and budgets
Maintain and grow relationships within our retail home improvement, hardware, and trade partners; ensuring goals and expectations are exceeded with quality service
Support other departments in a dual-role capacity