Field Service Representative E (FSR)

L3HHCM20•Oklahoma City, OK

About The Position

The Field Service Representative performs a variety of duties to provide technical support to the customer at a forward operating location. Essential Functions: Ability to obtain and maintain a DoD security clearance. Possesses in-depth knowledge and skill in the repair, maintenance, and Air Tractor mission systems and electronic equipment. Maintains, repairs, tests and/or calibrates various types of aircraft electronic equipment. Applies technical knowledge of electronic principles and strong knowledge in troubleshooting techniques to determine mission equipment malfunctions and restore aircraft mission systems to full operational status. Performs work in accordance with technical manuals, schematics, engineering drawings, and written/verbal instructions. Ability to meet worldwide immunization and deployment requirements and is eligible for access to required classified material. Willingness and ability to work shifts as assigned and travel as part of a maintenance recovery team if required. CONUS and OCONUS deployment is required. Capable of completing/passing a required physical exam and CRC course prior to OCONUS deployment. Ability to work in the established OCONUS work/living environment, work shift schedules as assigned 7 days a week, 12 hours a day to support mission requirements. Performs other assigned duties as required by Management.

Requirements

Requires a High School Diploma or equivalent and a minimum of 10 years of prior relevant experience or 2 years post-Secondary/Associates Degree in Electronic Technology, Computer Science, or Electronic Engineering with a minimum of 6 years of prior related experience.
Minimum 6 years experience in satellite system architectures, time division multiple access protocols, UHF radio frequency transponder and antenna theory.
Minimum 6 years experience in UHF SATCOM system modulation/demodulation techniques, preamplifier, bandpass filter, and diplexer technology. Communications Security (COMSEC) and Transmission Security (TRANSEC) methods and procedures.
Minimum 6 years experience in Computer architectures; computer bus standards including VME, ISA, and PCI; serial and parallel computer interface standards including RS232, RS422, SCSI, IDE, PCMCIA, and IEEE802.3; Wide Area Network (WAN) interface standards and protocols.
Minimum 6 years experience in Software configuration and administration techniques to include Windows 7, Windows server, and Cisco. Extensive knowledge of IBS specific GOTS application including TipoffNT, MarsNT, and GTIW.
Must be a U.S. citizen.

Nice To Haves

Knowledge of the Big Safari cradle-to- grave systems support and supply chain management processes is desired.
Knowledge of the DIA/DOD rules and regulations for systems security and hardening concepts such as DCID 6/3 is desired.
Strongly prefer experience in directly related operations and maintenance of ISR systems operations and maintenance, or equivalent combination of education and experience.
Possesses strong communication skills to enable liaison with maintenance and operations personnel at all levels and train inexperienced combat systems technicians.
Strong communication skills to enable liaison with maintenance and operations personnel at all levels and train inexperienced combat systems technicians.

Responsibilities

Provide technical support to the customer at a forward operating location.
Obtain and maintain a DoD security clearance.
Repair, maintain, and work on Air Tractor mission systems and electronic equipment.
Maintain, repair, test and/or calibrate various types of aircraft electronic equipment.
Apply technical knowledge of electronic principles and strong knowledge in troubleshooting techniques to determine mission equipment malfunctions and restore aircraft mission systems to full operational status.
Perform work in accordance with technical manuals, schematics, engineering drawings, and written/verbal instructions.
Meet worldwide immunization and deployment requirements and is eligible for access to required classified material.
Work shifts as assigned and travel as part of a maintenance recovery team if required. CONUS and OCONUS deployment is required.
Complete/pass a required physical exam and CRC course prior to OCONUS deployment.
Work in the established OCONUS work/living environment, work shift schedules as assigned 7 days a week, 12 hours a day to support mission requirements.
Perform other assigned duties as required by Management.