Lawn Care Field Customer Service and Sales Specialist

Lawn Doctor Antioch-Gurnee-Lake Villa•Lake Villa, IL

14h•$20

About The Position

Lawn Doctor of Northeast IL and Southeast WI is seeking an experienced Field Service & Sales Technician to support service calls, new customer lawn evaluations, and in-field sales opportunities. This seasonal, full-time role is ideal for a lawn care professional who enjoys problem-solving, working directly with customers, and being accountable for results.

Requirements

Prior lawn care experience required (fertilization, weed control, turf health, and seeding)
Strong customer service and communication skills
Ability to confidently diagnose lawn issues and explain solutions to customers
Ability to work independently and represent the company professionally
Valid driver’s license and acceptable driving record
Must be able to obtain and maintain required IL and/or WI applicator licensing if not currently licensed (company assistance provided)

Nice To Haves

Sales experience helpful but not required
Illinois and/or Wisconsin Department of Agriculture applicator license preferred

Responsibilities

Own field-level service excellence by professionally handling service calls and customer concerns
Diagnose turf, weed, insect, and disease issues and implement appropriate treatments or solutions
Conduct new customer lawn evaluations and provide accurate recommendations and estimates
Identify, recommend, and sell additional services based on lawn conditions and customer needs
Deliver a consistently positive customer experience that supports retention and company reputation
Apply products safely and in compliance with company standards and state regulations
Work Saturdays during peak season as required