Field Service Supervisor

NASS USA

1d•$43 - $51•Onsite

About The Position

The Field Service Supervisor I is an emerging leadership role supporting inspection, repair, and maintenance of transmission and distribution substation equipment. This role coordinates daily field activities, reinforces safety and quality standards, and guides technicians through transformer assembly, apparatus inspections, routine maintenance, and basic troubleshooting.

Requirements

High school diploma or equivalent
Strong communication and organizational skills
Ability to work independently and as part of a field team
Proficiency with MS Office and digital file systems
Valid driver’s license and insurable record
Ability to lift up to 50 lbs. and work in outdoor high voltage environments
Frequent travel, including overnight stays

Nice To Haves

Experience in high voltage testing or transformer/substation maintenance
Scheduling or project coordination experience
Familiarity with transformer components and apparatus diagnostics
Exposure to power factor sets, insulation resistance testers, TTR devices, or similar tools

Responsibilities

Lead and support crews performing inspection, installation, maintenance, and repair of transformers and high voltage apparatus.
Reinforce a strong safety culture through PPE adherence and regular Job Behavior Observations (JBOs).
Plan and coordinate field activities including task assignments and resource planning.
Maintain documentation of service activities, equipment status, and customer interactions.
Provide technical guidance and mentoring to field technicians.
Stay informed on transformer technologies and substation practices.
Address customer concerns and support issue resolution.
Prepare reports related to service performance and project outcomes.