Field Service Technician Commercial Laundry Equipment

Dexter Services•Hiawatha, IA

18d•$23

About The Position

What You’ll Do Install, service, and troubleshoot commercial laundry equipment Travel up to 75% of the time (some overnights) Communicate with customers to provide solutions and great service Maintain a clean, organized company vehicle and follow all safety procedures What We’re Looking For Strong mechanical aptitude Positive attitude and willingness to learn Reliable and team‑oriented Experience in HVAC, plumbing, or electrical is a plus Ability to lift/move up to 125 lbs Valid U.S. work authorization; must pass background & screenings Why You’ll Love It Variety—every day is different Independence with great team support Growth opportunities and hands‑on learning You’ll be the face of a trusted, well‑respected brand Competencies Basic mechanical skills Reliable/dependable Commercial laundry industry knowledge a plus Attention to detail Sense of urgency Customer Service Skills Safety oriented Position Expectations: Be prepared for the day, every day. The role of an Installer or Service Technician is required to go where the customer and equipment are. Be prepared for travel that may require an overnight stay. Be prepared for the job by ensuring you have the right parts and tools. Report to work/job site on time. It is a basic expectation to report to work on time. When reporting to a customer location proper preparation for the day and travel time should be considered in order to meet this expectation. Be dependable. You are the face of our company to the customer. Represent the company in a positive light by doing what we said we were going to do. Help us meet our commitments, deadlines and give attention to detail while completing the job. Don't take shortcuts, these likely include skipped steps and ultimately lead to the need to return. Communicate consistently. Contact your supervisor/manager when there are questions, roadblocks or safety concerns. Each job has multiple challenges and unique circumstances. Your supervisor/manager is your resource for overcoming these. Perform all tasks safely. Use the proper PPE for the job. Maintain a clean and organized workspace. Use proper lifting techniques and help one another. Have a positive attitude. Don't be the person bringing the team down. Bring your best to work every day. Being in the right mental state will serve to keep you focused and promote safety.

Requirements

Strong mechanical aptitude
Positive attitude and willingness to learn
Reliable and team‑oriented
Ability to lift/move up to 125 lbs
Valid U.S. work authorization
Must pass background & screenings
Basic mechanical skills
Reliable/dependable
Attention to detail
Sense of urgency
Customer Service Skills
Safety oriented
Be prepared for the day, every day.
Be prepared for travel that may require an overnight stay.
Be prepared for the job by ensuring you have the right parts and tools.
Report to work/job site on time.
Be dependable.
Help us meet our commitments, deadlines and give attention to detail while completing the job.
Communicate consistently.
Perform all tasks safely.
Maintain an organized company vehicle.
Travel occasionally up to 75% of the time.