Field Service Technician - Contract

LG Energy Solution Michigan, Inc.•Westborough, MA

22d•Onsite

About The Position

LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems.  Our AEROS® energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets.  Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades.  The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets. LGES Vertech empowers and expects its team members to assume responsibility and make good decisions, while maintaining a team environment that fosters collaboration and innovation. The Field Service Technician (FST) is responsible for performing preventive and corrective maintenance on Battery Energy Storage Systems (BESS) and related equipment at remote sites, under the supervision of a Field Service Engineer. Additional responsibilities include supporting field service engineers and the site manager with maintenance tasks and general site upkeep. The FST may occasionally travel to other regional sites to assist with maintenance activities. This is a hands-on role that requires working outdoors. The ideal candidate should have a basic understanding of industrial electrical systems and components. They must also be proficient in documenting maintenance activities, quality issues, and deficiencies using digital platforms.

Requirements

Basic mechanical and electrical aptitude.
Ability to follow documented work instructions.
Basic electrical fundamentals and use of test equipment, e.g. voltmeters, insulation testers, amperage clamps and meters.
Basic computer skills – Working proficiency with Microsoft Windows, Microsoft Office software such as Excel, Power Point, Word, and cloud file-sharing platforms.
Good communication skills; verbal and written.
High School Diploma or GED (minimum requirement).
Experience performing preventive maintenance on industrial equipment or similar equipment.
Ability to stand for long periods and lift/carry material is required.
Must have a valid driver’s license and be willing/able to drive to remote site locations.

Nice To Haves

Renewable industry experience.
BESS and Inverter PCS repair experience. (SMA PCS experience a plus).
Knowledge or understanding of generation, transmission and distribution in electrical grid systems.
Technical or Vocational Training in electrical, mechanical, or power generation systems (preferred).
Associate Degree in Electrical Engineering, Mechanical Engineering, or a related field (optional but advantageous).
Experience with installation of energy storage systems, renewable energy products, and power systems to electric utilities or project developers (preferred).
OSHA 10 or 30 Certification
NFPA 70E
Electrical or Mechanical Maintenance Certification
Manufacturer-specific training for power generation equipment

Responsibilities

Perform preventive maintenance on BESS, inverters (PCS), and fire suppression systems (FSS).
Identify and report quality issues.
Troubleshoot systems and replace components as needed.
Operate heavy equipment (e.g., telehandler, lifting jigs) and perform heavy lifting.
Work safely on ladders and elevated platforms.
Conduct routine maintenance, including software/firmware updates and data collection.
Interface with computer systems and HMI on BESS.
Document all work, including photographs, in digital work order systems.
Adhere to all safety protocols and seek guidance when unfamiliar with tasks or lacking confidence in safe execution.
Collaborate respectfully in a team environment and demonstrate willingness to learn new technologies.