Field Service Technician - PT (45651)

STRATACACHE GROUP

8d • $28 - $30

About The Position

PRN Health delivers personalized in-store digital shopper solutions for wellness retailers and brands. Our solutions and services improve compliance scores, drive in-store conversion, and support shopper well-being. With PRN Health, pharmacy shoppers, retailers and suppliers receive an engaging in-store experience backed by deep customer insights. As part of the STRATACACHE family, PRN Health has access to an extensive network of technology and customer experience experts that allow us to deliver end-to-end scalable, fully managed digital networks built on the most reliable software platform and hardware in the industry. Visit www.prnhealth.com to learn more! We are hiring for a Field Service Technician on a Part-Time Basis (up to 20 hours/week) to provide routine technical maintenance and service in retail locations within 100 miles of DMA. Flexible hours.

Requirements

• High School Diploma or equivalent required.
• 1-2 years relevant experience.
• Must have experience working with consumer electronics and computers, and possess software system aptitude and networking knowledge.
• Enthusiastic self-starter with excellent communication skills; reliability and accuracy are essential.
• Must be motivated to work with minimal supervision
• Must demonstrate excellent problem solving and troubleshooting skills as well as superb organizational and time management skills
• Ability to climb 6’ ladder, lift 30lbs, and ability to use basic hand and power tools
• Superior customer service skills with the ability to effectively communicate with store management, help desk agents and PRN management
• As a condition of employment, all successful candidates are required to consent and successfully pass mandatory drug and background screening prior to first day of employment.

Nice To Haves

• Technical certification or college degree preferred.
• Prior POS troubleshooting experience is a plus

Responsibilities

• Maintain, troubleshoot and replace software/hardware as needed in all assigned locations.
• Provide detailed account of visits to PRN/STRATACACHE HD.
• Maintain detailed records of each site visit, generate daily/weekly reports
• Assume responsibility for prioritizing and completing all work following established policies and guidelines.
• Develop and maintain positive working relationship with site management and associates to leverage problem resolution and compliance support
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees