Field Service Technician

Appalachian Network Services Inc • Fletcher, NC

7d • $20 - $25

About The Position

As a Field Services Technician at Appalachian Network Services Inc., you will play a crucial role in installing, troubleshooting, and maintaining our comprehensive copper and fiber optic cabling infrastructure. Your expertise in low-voltage cabling systems will ensure the high-quality implementation and maintenance of video and data cables, supporting the core operations of our organization and our clients.

Requirements

• Strong analytical and problem-solving skills, with the ability to work under pressure and solve complex issues.
• Familiarity with networking issues, server racks, patch panels, and closet work.
• Ability to work in small spaces, at varying heights, and ability to lift equipment weighing up to 50 lbs and occasionally heavier.
• Must be able to safely work on ladders for extended periods and comply with safety standards, including adhering to the maximum weight capacity for ladders, including personal gear and tools.
• High school diploma or equivalent; technical certification in telecommunications or related field preferred.
• At least 2 years of relevant experience demonstrating a high level of proficiency and independence in field service operations.

Responsibilities

• Execute the installation, troubleshooting, and maintenance of low voltage cabling systems, including CAT6, low voltage cables, and fiber, to organizational and industry standards.
• Install access control systems and surveillance cameras, adhering to best practices, industry standards, and manufacturer requirements.
• Ensure adherence to quality assurance protocols and efficiently diagnose and resolve issues to maintain system integrity and performance.
• Engage in complex installations requiring detailed technical knowledge and problem solving skills.
• Maintain accurate documentation related to project execution, outcomes, and product usage, ensuring all materials installed are well-documented and communicated to the Supply Chain Manager.
• Participate in team meetings, offering insights for improving operational efficiency.
• Maintain and manage the proper upkeep of work tools and materials.
• Strictly adhere to all safety guidelines and protocols. Take personal responsibility for your safety and the safety of your colleagues by promptly reporting any potential hazards or unsafe conditions.

Benefits

• Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions.
• Dental and Vision Insurance: Available for employee enrollment at their own expense.
• Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available.
• Flexible Time Off: We provide flexible time off to support work-life balance.
• 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your long-term financial planning.
• Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance.
• Career Advancement: Opportunities for professional growth in a rapidly expanding company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED