Field Service Technician

Auxo Medical LLC•Richmond, VA

9d•Onsite

About The Position

At Auxo Medical, our team members have an immediate and long-term positive impact on our customers, our organization and our community. As a leading supplier of capital medical equipment and services, we are committed to providing innovative solutions that foster safer and cleaner environments throughout the healthcare spectrum. We are a vibrant and growing company and are currently looking for an experienced Field Service Technician. If you're mechanically inclined, enjoy working on state-of-the-art machinery, like the challenge of understanding how things work and troubleshooting issues when they don't, then we'd like to talk to you! As someone who works equally well in both a team setting and independently, you'll be making a difference every day by solving complex problems in a fast-paced environment while making lasting positive relationships across the customer organization. This is a great opportunity to join a well-established and rapidly expanding, company! We provide a solid, stable and enjoyable workplace, where no two days are ever the same. We believe in providing our team members with a professional setting that sustains long-term career growth. And we back it up with one of the most comprehensive benefits packages in the industry. As an Auxo Medical Field Service Technician, you'll ensure superior customer service at every level. This is a field-based position where you will be traveling to hospital and surgical facilities to maintain, troubleshoot, service and provide calibration and installation support, as needed, across a variety of machinery including sterilizers, washers, ultrasonic and related equipment. While conducting this work, you will be responsible for building positive relationships and enhancing the Auxo brand across the customer base.

Requirements

Associates Degree in electronics, mechanics or similar discipline or technical training certification in mechanical, electrical or industrial maintenance from an accredited vocational school
High school diploma with 3 years of experience
1 year (minimum) experience in plumbing, electrical, HVAC, industrial maintenance or similar field service repair and maintenance. Background in large military/agricultural equipment, appliances, vehicles or automated assembly-line cell maintenance will also be considered
Strong technical, organizational and problem-solving skills are mandatory
Excellent verbal and written communication skills
Ability to read and utilize schematics, diagrams and technical manuals
Experience using a computer tablet and/or pc
Understanding of computer programs and applications (ie, Microsoft Office, Salesforce, etc.)
Superior customer relations skills
Able to adapt seamlessly to multiple, changing priorities
Ability to operate in a hospital/ambulatory setting that requires sterile uniform use (provided) while working
Can work independently as needed
Willing to work flexible hours when required (outside normal business hours)
Valid driver's license and dependable personal transportation required
Position requires lifting up to 75 lbs, bending, squatting, sitting, standing and twisting
Ability to spend extended amounts of time in a vehicle

Nice To Haves

Experience maintaining/repairing Steris, Getinge, Belimed or similar medical equipment
Background in steam fitting
Commercial plumbing, HVAC or electrical apprenticeship experience

Responsibilities

Maintain, troubleshoot, service and provide calibration and installation support across a variety of machinery including sterilizers, washers, ultrasonic and related equipment
Building positive relationships and enhancing the Auxo brand across the customer base