^Field Services Support Engineer - New York - 6169602
About The Position
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Job Description: We are looking for an Onsite Infrastructure Engineer to provide hands-on technical support at client locations. The role involves traveling between sites to manage, install, maintain, and troubleshoot IT infrastructure, including desktops, servers, and network equipment. You will assist with software installations, desktop management, and troubleshooting, sometimes working under the guidance of remote L2/L3 engineers. As an IT "smart hands" resource, you’ll support both routine and escalated issues.
Requirements
- Minimum 1 year of work experience
- Experience with IT infrastructure support, servers, desktops, networking
- Strong desktop management and software troubleshooting skills
- Ability to handle system installations, updates, and repairs
- Excellent communication and customer service skills
- Willingness to travel between client sites as required
Nice To Haves
- Customer Technical Support
Responsibilities
- Be stationed at or travel to client sites to provide technical support
- Install, configure, and troubleshoot desktop software and hardware
- Support server and network infrastructure setup and maintenance
- Assist with routine hardware/software maintenance and updates
- Work under remote L2/L3 engineer guidance for complex issues
- Act as "smart hands" for remote teams, executing tasks as needed
Benefits
- Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
