About The Position

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA).  This role will be responsible for support mainly in Minneapolis, MN area and surrounding vicinity. Essential Functions: This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices. Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers. Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, down time, changes and updates. Ability to obtain a US Government Security Clearance Network Knowledge / Skills:  Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449 Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies. Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards. Working knowledge and usage of various network test equipment:  JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets. Computer Knowledge / Skills:  Perform basic software troubleshooting and diagnostics, Serve as the point of contact for unresolved problems from the Help Desk or NOC. Install hardware and software including operating system and office applications, Responsible for providing computer hardware, software and network technical support to end-users, Assists with setup and configuration of system hardware and software.  Microsoft Office suite.

Requirements

  • Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
  • Possess and maintain a valid Driver’s License and a satisfactory driving record, as a condition of initial (and continued) employment.
  • Ability to obtain a US Government Security Clearance
  • Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
  • Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
  • Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
  • Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
  • Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
  • Microsoft Office suite.

Nice To Haves

  • Network+, CCNA, CCNP, CCNA Wireless, A+
  • Ability to work from home, in an “on-call” status.
  • Excellent customer service skills.
  • Ability to work in high stress and visibility environment.
  • Professional appearance.

Responsibilities

  • installation, maintenance, and repair of telecommunications related systems and/or equipment
  • installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers
  • maintains records on repairs, down time, changes and updates
  • Perform basic software troubleshooting and diagnostics
  • Serve as the point of contact for unresolved problems from the Help Desk or NOC
  • Install hardware and software including operating system and office applications
  • providing computer hardware, software and network technical support to end-users
  • Assists with setup and configuration of system hardware and software

Benefits

  • health and disability insurance
  • 401(k) match
  • flexible spending accounts
  • EAP
  • education assistance
  • parental leave
  • paid time off
  • company-paid holidays
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