Field Trainer I, II, Sr

Southern Company•Riverdale, GA

19d

About The Position

The Field Operations Trainer provides dedicated training for the Field Organization and will focus on preparing candidates to successfully complete training and certification requirements. This role is also responsible for on-going evaluation and accuracy of training programs providing input on course content. The Field Trainer is responsible for performing Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines. The trainer is also responsible for coaching and giving feedback to supervisors in regard to the readiness of the employee to complete task. Job Responsibilities Functional Expertise: Models adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills. Demonstrates mastery of effective facilitation to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment. Internalizes course content to ensure credible, learner-focused delivery. Thorough knowledge and understanding of specific operating areas and gas industry, evaluation methodologies and ability to evaluate learning or performance improvement solution. Delivers interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.). Business Acumen: Understands business processes and issues and how they relate to on-the-job application. Performs Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines. Engagement: Provides feedback to training leadership on curriculum and program development to ensure training effectiveness and provides feedback of leadership/management programs delivered. Provides feedback to participants’ manager regarding classroom performance and readiness to complete tasks and certifications. Driving Results: Responsible for coaching and providing feedback to learners to ensure proper and safe procedures are followed. Accountable for ensuring that learning objectives have been met through the training experience.

Requirements

High School education
3+ years of Field Operations Experience, knowledge of systems and work procedures
Knowledge of the natural gas or utility industry
Exhibit strong working knowledge of specific operating areas related to the gas industry.
Pipeline field operation experience.
Professional demeanor, solid written and verbal communication and customer service skills and knowledge of adult learning principals.
Exceptional presentation and training delivery/platform skills
Excellent facilitation skills in group dynamics
Ability to “think on feet” and create relevant business examples to illustrate key training points
Technical Skills - MS Office Suite – intermediate proficiency
Ability to communicate effectively both written and verbally with all levels of a diverse organization
Ability to motivate and develop non-direct reports and deliver constructive feedback
Able to work well in a team-based setting
Able to meet very tight deadlines in a fast-paced, consistently changing environment
Self-Starter
Flexibility
Attention to detail
Ability to lift at least 40 pounds
Use of pneumatic and vibratory tools on an intermittent basis

Nice To Haves

BA/BS degree
Technical knowledge of field operations procedures and Operator Qualification
Qualified in plastic fusion procedures and technical expertise in various operating areas including welding, PE and mechanical joining

Responsibilities

Models adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills.
Demonstrates mastery of effective facilitation to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment.
Internalizes course content to ensure credible, learner-focused delivery.
Thorough knowledge and understanding of specific operating areas and gas industry, evaluation methodologies and ability to evaluate learning or performance improvement solution.
Delivers interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.).
Understands business processes and issues and how they relate to on-the-job application.
Performs Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines.
Provides feedback to training leadership on curriculum and program development to ensure training effectiveness and provides feedback of leadership/management programs delivered.
Provides feedback to participants’ manager regarding classroom performance and readiness to complete tasks and certifications.
Responsible for coaching and providing feedback to learners to ensure proper and safe procedures are followed.
Accountable for ensuring that learning objectives have been met through the training experience.