Field Vice President (FVP), Patient Experience, Access & Reimbursement

GSK

5d•Onsite

About The Position

The Field Vice President (FVP), Patient Experience, Access & Reimbursement leads a US Access & Reimbursement field organization within the Patient Experience (PX) enterprise. This role is accountable for enabling timely, compliant, and sustainable patient access to GSK therapies through strong field execution, technology enablement, and enterprise leadership. The FVP develops and leads senior field leaders and ARM teams, drives adoption of the Patient Management Platform (PMP) as the core operating system, and ensures disciplined case management and account management practices. The role partners closely with internal and external stakeholders to strengthen provider capabilities, influence access strategy, and accelerate the patient journey. This position reports to the VP, US Patient Experience & Reimbursement, is field-based, and manages multiple direct reports.

Requirements

Bachelor’s degree
8–10 years of US pharmaceutical experience in Field Access & Reimbursement, Managed Markets, or commercial roles
3+ years of field team leadership experience
Experience leading reimbursement support for HCP-administered and/or Specialty therapies
Strong understanding of compliance and regulatory requirements
Ability to travel up to 50%, including Durham, NC and Philadelphia, PA
Valid US driver’s license

Nice To Haves

Minimum of 1 year of second-line leadership experience leading leaders
5+ years of leadership experience in Field Access & Reimbursement
Deep expertise in payer policy, coverage, coding, and payment
Experience implementing and scaling technology platforms in field organizations, including PMP or similar systems
Strong understanding of Medicare, Medicaid, and Commercial reimbursement dynamics
Expertise across buy-and-bill, specialty distribution, and product acquisition models
Proven ability to coach, develop, and retain high-performing leaders
Strong executive communication and influence skills across matrixed organizations
Demonstrated strategic thinking, learning agility, and ability to lead through ambiguity

Responsibilities

Lead and execute national Access & Reimbursement strategy aligned to portfolio and PX priorities
Recruit, develop, and lead high-performing A&R Directors and ARM teams, including second-line leaders
Demonstrate strong digital fluency by driving implementation and optimization of the Patient Management Platform to improve prioritization, efficiency, and ARM effectiveness
Demonstrate strong data fluency with the ARM Dashboard to identify trends, insights, and manage ARM performance in quarterly Territory Impact Discussions
Establish strong case management standards to improve speed, quality, and patient outcomes
Coach ARMs to operate as strategic account managers with proactive access planning
Build trusted relationships and influence across providers, payers, hubs, Sales, Medical, Marketing, and PX partners
Reinforce Ahead Together behaviors through modeling, coaching, accountability, and recognition
Oversee reimbursement strategy execution including coverage, coding, billing, claims, and product acquisition education
Ensure timely issue resolution through root cause analysis and proactive communication
Monitor performance, KPIs, and experience measures to drive accountability and continuous improvement
Ensure all activities align with legal, regulatory, and compliance requirements
Lead Access & Reimbursement strategy for Specialty therapies across chronic, rare, and specialty disease areas
Strong expertise in specialty distribution, pharmacy benefit access, and complex payer utilization management
Experience navigating both pharmacy and medical benefit reimbursement pathways
Proven ability to support providers managing longitudinal patient journeys and ongoing therapy management