FINANCE OPERATIONS CLERK

Maximum Quality Foods Inc•Linden, NJ

About The Position

The Finance Operations Clerk will be the first point of contact for visitors, customers, and employees, providing excellent service and managing administrative tasks efficiently. You will play a key role in ensuring a smooth and welcoming environment at the reception area by performing the following duties. The position of Finance Operations Clerk is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week. The Finance Operations Clerk shall be accountable and supervised by the Finance Manager.

Requirements

High School Diploma or Equivalent.
Oral and Written Communication Skills
Telephone Etiquette
Customer Service
Computer literacy
Problem solving
Organization
Professionalism

Nice To Haves

Previous experience in front desk, receptionist, or customer service role, preferably within the food industry.
Bilingual in English and Spanish a plus.
Familiarity with food safety regulations and office software (e.g., MS Office Suite, phone systems, NCR software). Knowledge of Excel is a plus.

Responsibilities

Greet visitors, customers, and employees with a professional, welcoming demeanor; manage sign-ins and issue badges/access credentials.
Answer and route phone calls; provide clear information on company products, services, and policies.
Handle customer inquiries or direct them to the appropriate department; notify staff of visitor arrivals.
Receive and process customer payments (cash, checks, credit cards) and manage pickup order transactions.
Record transactions accurately in accounting or order systems; reconcile daily receipts with orders and sales records.
Prepare deposit documentation and assist with banking as needed.
Enter and verify customer orders; generate invoices, delivery receipts, and order documentation.
Confirm pricing, discounts, and payment terms; maintain accurate customer records.
Coordinate with sales, warehouse, and production teams to ensure timely and accurate order fulfillment.
Assist with accounts receivable/payable reconciliation and month-end reporting.
Maintain financial records and documentation; communicate with customers regarding invoices and payments.
Manage mail, packages, and office supplies, and maintain a clean, organized reception area.
Coordinate meetings, schedules, appointments, events, and special customer visits.
Support internal communication across departments, including production and warehouse teams.
Maintain organized files, reports, and digital records; perform daily document scanning.
Support audits and ensure compliance with company policies, procedures, and internal controls.
Perform other duties as assigned by management.