Finance & Operations Lead

Nen Creative•New York, NY

8h•Remote

About The Position

We're looking for a Finance & Operations Lead to own the financial and operational backbone of our creative agency. This role is split between two equally important sides: keeping day-to-day financial operations running smoothly (AP/AR, invoicing, payments) and building the reports, forecasts, and analysis that help us make better decisions. You'll work directly with leadership to manage cash flow, track project and team performance, and turn data into insights that drive the business forward. This is a remote role. We're currently hiring candidates based in New York City, San Francisco, or Los Angeles.

Requirements

2-5 years of experience in finance, operations, or a combined role — ideally at a startup or small to mid-size company or agency
Comfortable in fast-paced environments
Strong foundation in accounting and financial analysis
Experience managing AP/AR and day-to-day financial operations
Proficiency in Google Sheets / Excel (pivot tables, lookups, financial modeling)
Analytical mindset — you can connect the dots between financial data, project performance, and operational decisions
Self-directed and proactive — you take ownership of problems, not just tasks
Strong English communication and attention to detail
Comfortable working independently in a remote environment

Responsibilities

Own all accounts payable and accounts receivable — making sure vendors are paid on time and client payments are collected
Manage invoicing and payment tracking
Review and reconcile expenses from Ramp and QuickBooks
Prepare monthly financial reports and summaries for leadership
Build and maintain dashboards for revenue, costs, margins, and cash flow
Own monthly, quarterly, and annual forecasting
Maintain rolling projections for revenue, expenses, and staffing needs
Model financial scenarios to support decision-making around hiring, pricing, and growth
Track project budgets, profitability, and forecasted vs actual performance
Monitor team utilization and project assignments to identify capacity issues
Analyze project and team performance data to surface quality trends — for example, identifying patterns in revision cycles, client feedback, or delivery timelines
Flag risks, discrepancies, or inefficiencies proactively and recommend solutions
Maintain accurate project and client data in Airtable and Asana
Refine internal tools, templates, and reporting models
Identify manual workflows and propose automation (formulas, scripts, Zapier)