Financial Advisor Manager

Vanguard•Malvern, PA

3d•Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Requirements

Five years related work experience in financial services.
Undergraduate degree or equivalent combination of training and experience.
This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Nice To Haves

Supervisory experience preferred.
Graduate degree preferred.
CFP preferred.

Responsibilities

Hires, evaluates, and supervises crew.
Provides guidance and training as necessary to develop crew.
Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Participates in business planning.
Analyzes departmental statistics and prepares management reports.
Uses data to monitor problems and measure success of the team and the business.
Identifies opportunities and executes solutions.
Manages a shared book of business with an emphasis on client enrollment, client satisfaction, and retention.
Supports advisors in analyzing and resolving client planning issues and developing solutions.
Regularly provides feedback and coaching to advisors.
Identifies opportunities for process improvement and recommends changes to procedures at the departmental level to meet changing business needs.
Communicates internal and industry developments to crew within department quickly and accurately.
Supports management in staffing implementation and operational plans and changes to policies and procedures.
Serves as a resource for internal partners regarding all topics of financial planning.
Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide clients.
Maintains extensive understanding of financial planning, capital markets, and the Financial Services industry.
Participates in special projects and performs other duties as assigned.