Financial Advocate, Bilingual
Woburn Hospital•Goshen, IN
55d
About The Position
Serves as an advocate to assess patients’ financial situation and provide necessary assistance to enroll in available government programs. Collect appropriate patient responsibility amounts at time of service and establish payment arrangements when necessary.
Requirements
- High school graduate or the equivalent
- Bilingual in English and Spanish
- 3 years related work experience
- Indiana Navigator Certification within one year of hire, with annual renewal
Nice To Haves
- College Degree
- Experience with discussing financial issues face-to-face with patients.
- Knowledge of insurance and billing terminology, rules and regulations.
- Excellent computer skills to include Excel and Word.
- Experience with handling and counting cash.
- Excellent organizational skills.
- Excellent customer service skills.
- Knowledge of Fair Debt and Collection practice laws.
Responsibilities
- Assess patients’ financial situation
- Provide assistance to enroll in available government programs
- Collect appropriate patient responsibility amounts at time of service
- Establish payment arrangements when necessary
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What This Job Offers
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
