Financial Analysis Senior Analyst, Billing - Evernorth - Remote

The Cigna Group

1d • Remote

About The Position

The Financial Analysis Senior Analyst is responsible for managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts. This role is accountable to collect all premium/fees and claims/claims funding billed on an invoice, resolve all billing inquiries, and partner with internal and external partners to create a positive client experience. Key responsibilities of this role include: owning the end-to-end billing relationship; identifying opportunities for process improvements to enhance client satisfaction, reduce financial risk and successful implementation of new and renewing clients from a financial perspective.

Requirements

• High School Diploma or GED required. Bachelor's degree in finance preferred.
• 3+ years’ related billing experience required.
• Customer/Client service experience required.
• Reconciliation experience required.
• Data analysis experience required.
• Exceptional systems experience, specifically using Excel for reporting purposes is required.
• Strong Excel skills with experience with pivot tables and v-lookups required.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

• Previous billing or collection experience strongly preferred.
• General knowledge of insurance products, procedures and systems for specific functional area is desired.
• Prior experience working with matrix partners is preferred.
• SAP and Facets experience is strongly preferred.

Responsibilities

• Manage the end-to-end billing relationship for a complex book of business of approximately 500 accounts.
• Make independent decisions regarding credits and debits, notifications and communication on client receivables.
• Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding.
• Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank.
• Conduct audits to ensure financial controls are maintained, when necessary.
• Design, enhance and maintain system applications for processing and reporting financial information as needed.
• Strong verbal and written communication skills to communicate billing items to clients, TPA’s, brokers, and internal partners.
• Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.).
• Organizational skills and prioritization skills.

Benefits

• This role is also anticipated to be eligible to participate in an annual bonus plan.
• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED