Financial Crimes Manager

TTCU•Tulsa, OK

About The Position

The Financial Crimes Manager serves as TTCU’s designated BSA/AML Officer with primary responsibility for administration of TTCU’s Fraud prevention activities, and Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and OFAC compliance programs. This role ensures regulatory adherence, investigates potential financial crimes, supervises a team of specialists, and prepares the credit union for all BSA/AML-related audits and exams. The manager plays a critical role in safeguarding the credit union from fraud, financial crime, and reputational risk. Additionally, the manager oversees the Records Coordinator, who handles legal requests including subpoenas, garnishments, levies, and other agency inquiries related to member information. This position partners closely with internal departments and external agencies to ensure that TTCU maintains a strong, compliant, and responsive financial crimes program.

Requirements

Bachelor's degree in Accounting, Finance or other related discipline required
Reliable transportation is required.
Knowledge of Credit Union policies, procedures, and operations as well as the various programs and services offered
Certification as Credit Union Compliance Expert and Bank Secrecy Act Compliance Specialist .
Experience overseeing Bank Secrecy Act/Money Laundering or Compliance departments: 6+ Years
Experience in banking or credit union with exposure to banking operations and terminology preferred: 4+ Years
Experience in a risk management and/or compliance department: 6+ Years
Experience in a supervisory/leadership position, motivating, recognizing, and coaching others to success: 2-3 Years
Advanced knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint, and Outlook).
Advanced knowledge of Money laundering regulations, NCUA Rules and Regulations, and Consumer Compliance regulations including but not limited to Reg B, Reg Z, Reg X, Reg CC, Reg E.
Ability to learn proprietary computer software such as Keystone, OnBase, and Cisco Agent Desktop.
Well-developed research skills, excellent analytical and critical thinking skills, and the ability to identify, review and communicate appropriate recommendations.
Ability to independently manage the details of multiple programs and projects, to track activities and meet deadlines.
Advanced written and verbal communication skills required to facilitate sharing of information with members, staff, and external contacts.
Strong attention to detail and the ability to maintain confidential information appropriately and exercise discretion, sensitivity and tact at all times.
Ability to create an atmosphere which promotes TTCU’s Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.

Responsibilities

BSA/AML Program Oversight- Serve as TTCU’s designated BSA/AML Officer with primary responsibility for the design, implementation, and ongoing administration of the BSA/AML compliance program.
Ensure the BSA/AML program meets all applicable regulatory requirements.
Oversee the Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) programs.
Ensure compliance with Beneficial Ownership and Customer Identification Program (CIP) requirements.
Develop and maintain a comprehensive BSA/AML training program for all employees and volunteers, including role-based and specialized training for higher-risk functions and Board of Directors.
Financial Crimes Oversight - Leads TTCU’s financial crimes operations by overseeing TTCU’s transaction monitoring systems and managing the daily response to BSA/AML/OFAC alerts and fraud activity across all channels.
Directs the investigation and resolution of suspicious activity and fraud cases.
Ensures accurate and timely filing of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and other required regulatory reports.
Maintains internal procedures for alert handling, escalation, and documentation in accordance with applicable laws and credit union policies.
Team Leadership and Development - Provides coaching, direction, and day-to-day supervision to the Financial Crimes Analysts.
Establishes performance expectations, monitors output and provides ongoing feedback and development opportunities.
Fosters a high-performance culture that supports investigation quality, risk awareness, and operational efficiency.
Records Coordination Oversight - Supervises the Records Coordinator and ensures accurate and timely processing of legal requests, including subpoenas, garnishments, levies, and law enforcement or government agency inquiries.
Confirms appropriate documentation, chain-of-custody, and confidentiality standards are followed.
Serves as a liaison between the Records function and Legal, Risk, and Member Services teams.
Regulatory Audit and Exam Readiness - Serves as the primary point of contact for all BSA/AML and OFAC-related audits and regulatory examinations, including NCUA.
Coordinates exam preparation, compiles required documentation, responds to examiner requests, and implements corrective actions as needed.
Ensures all program components are up to date and in line with current regulatory expectations and industry standards.
Risk Reporting and Program Strategy - Analyzes program data and prepares fraud and BSA/AML-related reporting for senior leadership.
Identifies trends, gaps, and areas for improvement, contributing to enterprise risk discussions and the continuous enhancement of TTCU’s financial crimes strategy.
Maintains and updates the BSA, OFAC, and fraud risk assessments in coordination with leadership.