Financial Intake Specialist - Roper Hospital

Roper St. Francis Healthcare • Ladson, SC

21h • Onsite

About The Position

In accordance with the Mission Statement of Roper Saint Francis Healthcare Organization and Vision Statement of the Ryan White HIV Program, the Financial Intake Specialist will schedule patients and manage appointments for providers, oversee and assist with patient flow, routinely review, and apply sliding fee scale, collect, and monitor patient copays, and contribute to departmental accounts payable processes.

Requirements

• High School diploma or equivalent required; Associate or Bachelor’s Degree preferred. Courses in accounting or financial management preferred.
• Three (3) years of experience in an administrative/clerical role, accounting, banking, insurance, or similar industry required.
• Experience working in a healthcare setting in an administrative role strongly preferred.
• Ability to operate various office equipment including personal computers, typewriters, calculators, photocopiers, telephones, fax machines and any other necessary office machines.
• Knowledge of business office procedures.
• Requires the ability to work independently and as a team member.
• Requires ability to maintain confidentiality of sensitive information.
• Requires the ability to effectively communicate with clientele and other personnel, especially medical providers.
• Knowledge of budgeting and accounting procedures for grants/contracts, and government regulations, policies, and procedures relevant to grants/contracts.
• Detailed written and verbal communication skills.
• Ability to read and comprehend.

Nice To Haves

• Associate or Bachelor’s Degree preferred.
• Courses in accounting or financial management preferred.
• Experience working in a healthcare setting in an administrative role strongly preferred.

Responsibilities

• Schedules patients and manages appointments for providers.
• Oversees and assists with patient flow.
• Responds actively and effectively with sensitivity to the needs of internal and external consumers, and portrays a positive, professional image.
• Communications effectively with providers and clinical team to proactively address patient issues and concerns.
• Routinely review sliding fee scales for Ryan White and all other medical assistance programs and monitor patient eligibility accordingly.
• Advise the patient on financial responsibilities for Ryan White and contracted providers.
• Daily oversight and collection of patient copay and maintains a detailed record of funds collected.
• Review department invoices for accuracy and appropriateness and submit check requests as directed.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees