Responsibilities: Provide Five Star Customer Service to all internal and external customers 100% of the time. Contributes to the overall performance in attaining the four following results: High quality care, provider of choice, employer of choice, financial success. Arrange for payment or establish payment arrangements for NAMI and self-pay clients. Collect payment/facilitate payments. Deliver bills to residents who are still in-house and self-responsible for bills. Notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payments. Advise customers of necessary actions and strategies for debt repayment
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Job Type
Full-time