Fire Suppression Specialist Supervisor (SLS)

Bosch Building Technologies LLC•Phoenix, AZ

About The Position

For over 40 years, Climatec has steadily invested in their people, technology, and services to be a trusted business partner for building solutions. As part of the Bosch Building Technologies Integrator Business in North America, Climatec is one of the leading providers of building technologies and energy solutions in the nation – delivering results for thousands of customers, every day. Climatec’s strategic business partners include the world’s leading suppliers of building automation, security, life safety, and energy efficiency technologies. about Bosch The Bosch Group is a privately held supplier of innovative technology and services with over 400,000 associates worldwide. Its unique private ownership structure was established to promote entrepreneurial freedom and long-term business focus. Bosch’s operations serve millions of customers across four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

Requirements

Minimum of high school diploma or GED equivalent.
8+ years' experience in the fire suppression, fire sprinkler, or life safety industry, demonstrating a progressive career path from field technician to a lead or senior-level role.
8+ years' experience applying NFPA codes in the field, with specific, demonstrable expertise in NFPA 10, 12, 13, 17, 17A, and 2001.
8+ years' experience reading and interpreting MEP (Mechanical, Electrical, Plumbing) blueprints, including the ability to identify cross-system interdependencies and potential installation conflicts.
5+ years' experience in a supervisory or lead specialist capacity, including direct experience scheduling field technicians, managing project timelines, and overseeing service repairs.
5+ years' experience assisting sales or estimating teams with site surveys.
Be able to lift and carry ladders, drawings, personal computers, material, etc.
Be able to lift up to 75lbs.
Be able to spend significant time standing and walking on construction sites.
Be able to climb several flights of stairs or ladders throughout a typical day on a construction site.
Maintain a satisfactory driving record which, per Climatec’s vehicle policy, allows the individual to drive a company vehicle.
Be physically able to kneel, stoop and crawl.

Nice To Haves

10+ years' experience in the fire suppression, fire sprinkler, or life safety industry, demonstrating a progressive career path from field technician to a lead or senior-level role.
8+ years' experience with mission-critical infrastructure, such as designing or supervising suppression systems for Data Centers, Hospital Labs, or Telecommunication hubs.
8+ years' experience managing P&L including labor-hour tracking, material cost management, and the successful execution of change orders.
Current, valid, NICET level III or IV certification.
Advanced technical knowledge of building automation systems (BAS), and how suppression triggers integrate with HVAC sequences (smoke dampers, fan shutdowns) and Security/Access Control.
Advanced experience in mentorship and supervision with a proven track record of coaching Level 1, Level 2, and some senior level technicians to achieve higher industry certifications and improved field efficiency.

Responsibilities

Perform service and inspections based on NFPA 10, 12, 17, 17A, and 2001
Perform basic troubleshooting and describe them to owners and service managers for repairs.
Communicate system deficiencies and required repairs directly to owners and facility managers, translating complex technical issues into clear business risks and solutions.
Direct and supervise a team of Sprinkler Technicians and Specialists, ensuring Level 1 and Level 2 employees are meeting Bosch Building Technology's technical and communication standards.
Monitor and assure progress and completion of all assigned tasks.
Manage the master schedule for repairs, preventative maintenance, and large-scale projects, optimizing technician routing to maximize "wrench time" and meet client SLAs.
Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
Provide service support on existing installations ensuring systems continue to meet existing building codes.
Assist Sales team during estimating phase including potential product or system demonstrations.
May perform inspections from man lifts at elevations of 30 to 40 feet from ground level, as necessary.
Serve as the senior point of contact for emergency system failures, coordinating the rapid deployment of resources to restore life safety protection in critical environments.
Working knowledge of the operational characteristics of fire extinguishers, kitchen hoods, and emergency/exit lights
Other duties as assigned.