Part-Time Firefly Supervisor

Wilderness Resort • Sevierville, TN

4d

About The Position

The Food & Beverage Supervisor is responsible for the operation of the Food Locations at Wilderness Development Corp. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in-line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, staffing levels, inventory, budgets, and quality of food, adhering to all cash handling policies and procedures, and outlet cleanliness and ensuring that the products meet the highest standard. The Food & Beverage Supervisor reports to the Manager/Assistant Manager and Director of F&B and maybe assign additional responsibilities/tasks as they arise.

Requirements

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Tennessee Driver’s License or ability to obtain one within 30 days of employment
• ServSafe Certificate
• TABC Permit
• All required in-house F&B classes and training
• Strong leadership skills and ability to motivate people.
• Requires good negotiation and listening skills.
• Ability to act independently with little supervision.
• Knowledge of food and beverage menus, food preparation and presentation.
• Hands on supervisor, well organized, detail oriented, creative thinker.
• Skilled in problem solving and staff training.
• Efficiently handle multiple duties.
• Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator
• Requires a good understanding of company policies and procedures.
• Ability to handle stressful situations
• Good attendance and punctual.
• Exhibits professionalism.
• Exhibits good grooming habits.
• Wears the proper uniform.
• Works efficiently.
• Follows all resort and office policies and standard operating procedures.
• Conducts themselves in a professional manner with a positive attitude.

Responsibilities

• Keep all areas clean and organized to ensure highest level of customer service.
• Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory for each outlet
• Work with the Food & Beverage Manager and Director to increase the gross revenue through training and upselling
• Assist with hiring and training all personnel, including, but not limited to: cash-handling policies and procedures, handling of food items for food safety and maintaining a sanitary work environment so Health Departments’ inspection scores are at the highest level possible.
• Oversee and manage daily staffing needs
• Complete mastery of all duties relative to the outlets, including but not limited to: bartending, expediting, cashiering, cooking, cleaning and dishwashing
• Comply with all applicable company policies and procedures – including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook.
• Work positions as needed
• All other duties as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed