Fitness Specialist

Corewell Health • Hastings, MI

2d • Onsite

About The Position

Tamarac is much more than an average gym. We believe fitness is only one of the factors that contribute to your overall health improvement. We’re here to help you improve each aspect of your health while empowering and educating you along the way. Whether you’re looking for a place to work out, relax in the Spa, attend a fitness class, swim in a heated pool, improve your knowledge on various health topics or just meet new people while enjoying food at our café, Tamarac has it all. The Fitness Specialist provides exceptional customer service across the welcome center, café, fitness floor, and locker rooms by responding promptly to member needs and supporting membership retention. This role handles check‑ins, point‑of‑sale transactions, class registration, locker rentals, and full café operations including food and beverage prep, service, and maintaining a clean, safe environment. The coordinator assists the fitness team by addressing basic exercise‑related questions, conducts regular locker room and facility rounds to ensure cleanliness and safety, restocks supplies, and performs laundry duties. Additional responsibilities include giving facility tours, supporting membership enrollment, ensuring accurate data entry, following opening and closing procedures, reporting issues to the appropriate team, and completing all required training to maintain operational competency.

Requirements

• High School Diploma or equivalent
• Basic Life Support (BLS) certification – American Heart Association or American Red Cross (required within 60 days of hire)
• 6 months of customer service experience in a high‑volume service industry

Nice To Haves

• Experience with cash handling, accounting, and data entry systems
• Experience or familiarity with the fitness or wellness industry

Responsibilities

• Provides exceptional customer service across the welcome center, café, fitness floor, and locker rooms
• Handles check‑ins, point‑of‑sale transactions, class registration, locker rentals, and full café operations including food and beverage prep, service, and maintaining a clean, safe environment
• Assists the fitness team by addressing basic exercise‑related questions
• Conducts regular locker room and facility rounds to ensure cleanliness and safety
• Restocks supplies and performs laundry duties
• Giving facility tours
• Supporting membership enrollment
• Ensuring accurate data entry
• Following opening and closing procedures
• Reporting issues to the appropriate team
• Completing all required training to maintain operational competency

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED