Fleet Account Executive

Hendrick Automotive GroupHoover, AL
1dOnsite

About The Position

Responsible for leading the Commercial Sales Department. The Commercial Manager is responsible for Commercial business development, operations, sales performance results, employee supervision, and customer satisfaction in the Commercial Sales Department. Supervisory Responsibilities: This job has direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Responsible for improving Commercial sales and operations. Works with upper management and Human Resources to make hiring and discipline decisions. Assists Commercial sales team with processing or completing sales. Trains and supervises Commercial sales team. Develops promotions to motivate Commercial sales team. Sets schedules for Commercial sales team. Oversees department inventory. Interacts with customers to ensure customer satisfaction. Responsible for sale price & trade-in vehicle appraisal decisions. Ensures proper reporting of sales to manufacturer(s). Has working knowledge of factory(s) incentive programs. Attends required manager meetings. Maintains effective employee relations. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned

Requirements

  • Excellent sales skills, prior supervisory experience preferred.
  • Working knowledge of automotive sales industry.
  • Valid Driver’s License
  • Intermediate skills in Microsoft Office products.
  • Intermediate ability and knowledge of Dealership Management System and web based applications.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • The position requires regular and predictable attendance.
  • Scheduled shifts may include evening hours, weekends, and holidays.
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee is frequently required to stand; walk; and sit.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Responsibilities

  • Responsible for improving Commercial sales and operations.
  • Works with upper management and Human Resources to make hiring and discipline decisions.
  • Assists Commercial sales team with processing or completing sales.
  • Trains and supervises Commercial sales team.
  • Develops promotions to motivate Commercial sales team.
  • Sets schedules for Commercial sales team.
  • Oversees department inventory.
  • Interacts with customers to ensure customer satisfaction.
  • Responsible for sale price & trade-in vehicle appraisal decisions.
  • Ensures proper reporting of sales to manufacturer(s).
  • Has working knowledge of factory(s) incentive programs.
  • Attends required manager meetings.
  • Maintains effective employee relations.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company’s Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned
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