Fleet Administrative Assistant - Part Time

AAA Mid-Atlantic•Charleston, WV

1d•$16 - $21

About The Position

The AAA Charleston Fleet is seeking a Part Time Administrative Assistant to perform administrative tasks, often of a confidential nature, in support of a departmental management team. The primary duties of the Club Fleet Administrative Assistant include: Assists management by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management duties. Answering phones for director or department management staff with regard to Member inquiries/complaints, and or Associate inquiries. Proficiency in using Microsoft Office software to prepare reports, presentations and correspondence. Plans meetings as required on behalf of the department; would include but not be limited to scheduling dates, locations, coordinating logistics, transportation needs, presentation requirements and technology set up. Planning these meetings would be done autonomously or as part of a larger team. Assist with the handling of Member complaints addresses to the manager; including writing response letters to Members, assigning follow-up to the appropriate person in the organization and tracking the complaint resolution.

Requirements

High School Diploma or equivalent.
Six months to two years (typing, secretarial courses, business, etc.) and two years of secretarial experience, preferable, in a high volume customer service related field.
Ability to type correspondence, memos, and reports at a level of 55 wpm with demonstrated knowledge of PC-based software programs (i.e. MS Office, Word, Excel, Power Point) and the ability to handle multiple tasks simultaneously.
Ability to work overtime as necessitated by business/weather conditions.

Nice To Haves

Project management experiences a plus.

Responsibilities

Assists management by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management duties.
Answering phones for director or department management staff with regard to Member inquiries/complaints, and or Associate inquiries.
Proficiency in using Microsoft Office software to prepare reports, presentations and correspondence.
Plans meetings as required on behalf of the department; would include but not be limited to scheduling dates, locations, coordinating logistics, transportation needs, presentation requirements and technology set up.
Assist with the handling of Member complaints addresses to the manager; including writing response letters to Members, assigning follow-up to the appropriate person in the organization and tracking the complaint resolution.