Fleet Support Specialist (Contract)

TRUCKING PEOPLE•Foster City, CA

14h•Onsite

About The Position

We are hiring a Fleet Support Specialist to support fleet scheduling, vehicle health tracking, maintenance coordination, documentation, and operational dashboards. This role is critical to ensuring fleet readiness, repair efficiency, and end-to-end traceability across hardware and software operations. You will work cross-functionally with Fleet Operations, BaseOps, Maintenance & Repair, Engineering, and EHS teams in a fast-paced, onsite environment.

Requirements

1–2 years experience in a fast-paced service, operations, or automotive environment
Familiarity with automotive repair processes and vehicle maintenance fundamentals
Strong organizational skills with the ability to manage multiple workflows simultaneously
Experience working with ticketing systems, work orders, and operational tools
Excellent written and verbal communication skills
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screen
Willingness to travel up to 50%, as needed

Nice To Haves

Experience in automotive service operations, fleet operations, or repair shops
Proficiency with Jira, Confluence, Google Workspace, and Microsoft Office
Experience supporting cross-functional engineering and operations teams
Exposure to autonomous vehicles, EV fleets, or advanced mobility platforms

Responsibilities

Coordinate vehicle repair scheduling and optimize repair turnaround time
Monitor current and historical fleet health, open issues, and maintenance status
Create and maintain accurate fleet records, repair logs, and maintenance documentation
Generate daily, weekly, monthly, and quarterly fleet performance reports
Perform quality inspections on repair orders to ensure compliance with company standards
Support parts ordering, availability tracking, and inventory coordination
Close feedback loops between repair outcomes, product design, and operations teams
Conduct monthly shop safety inspections and submit findings to EHS
Interface with multiple internal systems to manage work orders, tickets, and maintenance workflows
Create and manage Jira tickets, Confluence documentation, and internal dashboards
Generate SERVO Work Orders (WO) and link to BaseOps Jira tickets
Create SAP Manufacturing Orders (MO) and manage parts requests
Track parts installation, dismantling, and Bill of Materials (BOM) updates
Manage parts requests via LOGX, AHMO Service Help Desk, and Slack channels
Log maintenance activities using VH6B2, VH6B3A, VH6B3B Maintenance systems
Support vehicle calibration requests, TVR2 ticket creation, and vehicle move requests
Ensure end-to-end traceability from issue identification through resolution