Floating Leasing and Occupancy Specialist (Chelsea Legacy)

WinnCompanies•Boston, MA

About The Position

WinnCompanies is looking for a dependable and detail-oriented Floating Occupancy Specialist II to join our WinnCompanies' Communities located in Chelsea, Everett, Boston and Revere. In this role, you will be responsible for assisting the Property Management Team with the initial, interim, and annual tenant recertifications at the property by working with multilayered affordable programs. This opportunity offers a typical work schedule: Monday through Friday 8:30am - 5pm.

Requirements

High school diploma or GED equivalent.
3-5 years of relevant work experience completing certifications for tax credit units.
Ability to plan and schedule 4 months of work activity.
Experience with computer systems, including web-based applications and Microsoft Office.
Excellent customer service skills.
Solid verbal and written communication skills.
Good organizational and administrative skills.
Ability to consistently meet required deadlines and follow schedules.
Ability to complete repetitive tasks with a high level of detail.

Nice To Haves

Associate's degree.
Bilingual in Spanish preferred.
Experience with RealPage property management software.
Specialist in Housing Credit Management (SHCM) certification.
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certifications.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
Gather appropriate documents by program types for residency approval submission during the application or recertification process.
Remain up to date with federal, state, or other regulatory requirements and programs.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families