FMS Coordinator

24 Hour Home CareEl Segundo, CA
1d$21 - $24Hybrid

About The Position

The FMS Coordinator provides administrative and coordination support for the Financial Management Services (FMS) program, serving as a key liaison between Regional Centers, consumers, vendors, and internal accounting teams. This role supports enrollment, billing accuracy, and vendor reimbursements while ensuring timely, compliant, and well-documented processing that supports a positive experience for all program participants. This is a hybrid position, coming into the El Segundo office 1x per month. Please note that this is a temporary position.

Requirements

  • 1–2 years of experience in customer service, administrative support, billing, or a related role
  • Experience working with high-volume data, documentation, or financial records preferred
  • Ability to manage multiple priorities while meeting accuracy and timeliness expectations
  • Demonstrated discretion when handling confidential or sensitive information
  • Strong organizational skills and attention to detail
  • Clear written and verbal communication skills
  • Proficiency with Microsoft Office and data-entry systems
  • Ability to work independently while collaborating effectively with cross-functional teams
  • Problem-solving mindset with strong follow-through
  • Time management skills in deadline-driven environments

Responsibilities

  • Coordinate enrollment and onboarding for new FMS consumers and vendors referred by Regional Center partners
  • Collect, review, and process high volumes of vendor reimbursement logs accurately and within required deadlines
  • Serve as a primary point of contact for vendor payment questions and reimbursement inquiries
  • Track reimbursement issues, communicate required corrections, and follow through to resolution
  • Partner with Regional Centers to address expiring authorizations and billing discrepancies
  • Collaborate with branch teams and Accounting to investigate and resolve escalated billing or payment issues
  • Maintain accurate documentation and records to support compliance and audit readiness
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