FOH Staff- Cheever's Cafe

Good Egg Dining Group • Oklahoma City, OK

121d

About The Position

Cheever’s Café has been a staple in Oklahoma City’s dining scene for over 25 years, known for its warm hospitality and elevated comfort food. We are looking for Hosts, Expos & Servers that are passionate individuals who aspire to create enduring memories and lasting relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

Requirements

• Must be 21+
• No experience required for Host — we’ll train the right person!
• Must be able to stand for up to 6 hours
• Professional appearance and excellent communication skills
• Friendly and calm under pressure
• Possess a basic knowledge of dining room service procedures and functions for Expo
• Possess a basic knowledge of kitchen and health code procedures for Expo
• Must have excellent communication skills and ability to work in high pressure situations for Expo
• Be able to lift and safely deliver at least 3 dishes at a time for Expo
• Must have prior serving experience preferred for Server
• Must be able to lift up to 25 lbs for Server
• Must possess strong communication skills and a collaborative spirit for Server

Responsibilities

• Greet every guest with warmth and a smile
• Answer phone calls and manage reservations in OpenTable
• Provide accurate wait times and handle special seating requests
• Maintain cleanliness and organization of the host stand
• Assist with bussing or drink service if needed
• Thank guests upon departure and invite them back
• Monitor ticket times and maintain food consistency throughout the shift and on a day-to-day basis
• Communicate all requests and issues effectively between the FOH and BOH
• Maintain the flower cooler and overall organization of its contents
• Deliver food and beverages from the kitchen and bar to guests in a timely manner
• Respond promptly to guest requests and assist fellow employees as situations arise
• Assist in pre-bussing, crumbing, and bussing tables where needed
• Maintain cleanliness in all areas of the restaurant including restrooms, counters, sinks, utensils, shelves and storage areas
• Report all equipment problems and maintenance issues to restaurant manager
• Assist in the restocking and replenishment of to-go supplies
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Provide gracious and timely service
• Have strong knowledge of the menu, daily features, and drink offerings
• Take accurate orders and enter them efficiently into the POS
• Assist guests with dietary needs or questions
• Ensure tables are well-maintained throughout the meal
• Handle payment transactions

Benefits

• Competitive pay
• Closed Thanksgiving, Christmas Day, New Years Day, Fourth of July, Labor Day, and Memorial Day
• Employee discounts at other Good Egg Dining establishments
• Hands on training programs
• Opportunity for growth - we promote from within
• Health Insurance and Paid Time Off available for qualifying full-time employees

What This Job Offers

• Career Level: Entry Level