FOH Team Member - Jersey City

USHG•Jersey City, NJ

9d•$17•Onsite

About The Position

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafés, and bars, offering outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, USHG now includes an acclaimed portfolio of restaurants and an expanding collection of fast-casual concepts. Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C. Who you are: The FOH Team Member will work in collaboration with our Leadership Team to drive service each day and inspire team members to work together and hold one another accountable. This position displays warmth and hospitality while supporting the full scope of all stations and performs all Front of House duties and responsibilities expertly and efficiently. The role could also include administrative work, opening or closing duties, or stepping in to needed roles in the restaurant as business demands.

Requirements

1+ years of experience in kitchens and/or service in a restaurant
Problem-solving and delegation skills
Strong verbal and written communication skills, ideally in two or more languages
Able to accommodate a flexible schedule
Able to stand for long periods of time and lift 50 pounds
Evening, weekend, and holiday availability

Responsibilities

Consistently support a culture of Enlightened Hospitality
Maintain efficiency and grace with a sense of urgency throughout service
Use strong communication and listening skills to effectively deliver accurate messaging to both guests and all teammates
Have full understanding of all menu items and how each is properly served and/or packaged with the ability to complete multiple FOH stations, roles, responsibilities, and tasks
Acknowledge and positively engage all guests at the expediting counter while managing guest expectations
Demonstrate an understanding of enlightened salesmanship and seek opportunities to inform guests about additional offerings (pastry, breads, rotisserie chicken, and other to-go items)
Have a general understanding of Department of Health (DOH) food safety standards
Carry yourself with a warm, welcoming demeanor when interacting with guests and coworkers
Derive pleasure from providing hospitality and exhibit excellent emotional self-awareness under pressure while maintaining a warm presence

Benefits

Competitive pay: Hourly rate of $17/hour plus tips
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality