Food & Beverage Assistant Manager

Marcus Corporation•Minneapolis, MN

About The Position

Are you passionate about hospitality and ready to be part of a premier team in one of Minneapolis’ top-ranked hotels? The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you’ll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences. We take pride in creating memorable moments for both our guests and team members every day—and now, we have an exciting opportunity for an Assistant Food & Beverage Manager to join us. In this role, you'll partner with the Food & Beverage Manager to lead the Mezzo Mezzo operations, ensuring seamless service and exceptional guest experiences. Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day.

Requirements

Knowledge of Food & Beverage operations and preparation techniques.
Knowledge of Beverage operations and understanding wine varieties, labels and vintages.
Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.
Ability to work entire shift standing and moving about in restaurants and kitchen areas.
Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
High school diploma required. College degree or equal work experience preferred.
Position requires 1 year-previous Food & Beverage and supervisory experience.
Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook, and POS systems.

Responsibilities

Interview, select, train, supervise, and counsel restaurant staff for the efficient operation of the outlet.
Organize and conduct pre-shift meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment.
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
Establish and maintain effective associate relations.
Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperature, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
Maintain house bank.
Utilize POS computer to accurately charge customers and revenue reports. Input and retrieve data and change computer procedures using complex series of key punches to program system.
Implementing and maintaining housekeeping, sanitation and cleanliness standards in all areas.
Maintaining a high level of professional appearance, demeanor, ethics, and self-image with yourself as well as subordinates.
Administering sales promotions programs and employee sales incentive programs.
Assessing and reviewing the job performance of subordinates, and maintaining records of assigned employees according to policy.
Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

Benefits

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking and bus pass program (update this to what they offer though)
“Two for one” movie theatre coupons at Marcus Theatres
Ability to grow your career, and transfer from one property to another
Paid time off
Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
401k with employer match
Early wage access
And more!