Food & Beverage Supervisor

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

25d

About The Position

Responsible for the positive experience of guests through effective communication with all Service Professionals and guests. Adhere and follow Food and Beverage culture and vision in accordance to F&B core values.

Requirements

High school diploma or general education degree.
Strong customer service orientation and skills.
Must be able to speak, read, write and understand English.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Knowledge of all menu items, prices and general service procedures.
Must possess basic computational ability.
Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire
Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire
Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions
May be required to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; to deal with problems involving several concrete variables in standardized situations

Nice To Haves

Experience in a quality driven leadership position is preferred but not required.

Responsibilities

Responsible for coaching and training Service Professionals as well as organizing ongoing training and development of the existing staff.
This candidate must be knowledgeable of food & beverage trends.
Assist the Manager with maintaining appropriate staffing levels to provide for optimal performance commensurate to volume.
Assist the Manager in ensuring the adherence to departmental and Hotel guidelines, policies and procedures.
Supervise all aspects of service.
Ensure the presentation of food and beverage items are of the highest quality and consistent in preparation.
Interact with guests frequently to ensure satisfaction and enjoyment of their dining experience.
Coach and re-train employees as necessary for a successful operation
Support other departments as many be necessary for successful operation of Hotel Bennett
Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, and general clerical/cashier duties.
Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
Additional duties as necessary and assigned.