Food Operations Manager 2

Sodexo Careers•Williamsburg, VA

3d•Onsite

About The Position

Sodexo is seeking a dynamic Food Operations Manager to oversee the dining operations serving our 140-bed healthcare unit at Williamsburg Landing, an upscale continuing care retirement community located in Williamsburg, Virginia , near the scenic coastal region of southeastern Virginia. The Operations Manager ensures high-quality foodservice delivery, strong team leadership, alignment with Sodexo standards, and close partnership with the clinical team and Registered Dietitian to support health, safety, and nutritional compliance. Typical shift is 9:30am - 6:30pm, may vary with every other weekend coverage. Bring your passion for hospitality to a team that values excellence, community, and care. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

a dietary manager certification (CDM) is required or must be willing to obtain within one year of hire
a work history demonstrating strong employee engagement and customer service skills, as well as previous healthcare experience / dietary knowledge
the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
the ability to drive employee success to enhance the value of the food and nutrition team
the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

oversee front of house operations for the main healthcare dining room and tray to room service
manage meal tickets and ensures timeliness of delivery
train and mentor a front-of-house team of approximately 25 staff members
deliver high quality food services for resident satisfaction
develop and maintain client and customer relationships
ensure compliance with food safety regulations and maintain a clean, safe, and welcoming environment for all residents and guests
ensure Sodexo standards are met