Food Runner / Busser, The Hotel Bar (

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

3d • $18 - $25

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

Requirements

• High school diploma or general education degree (GED) with experience working in the Food and Beverage industry
• Flexibly in schedule as it will change often
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• In compliance with state liquor laws, must be at least 18 years of age.
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Reasonable accommodations will be made for individuals with disabilities

Responsibilities

• Execute guest service duties in accordance with Forbes/AAA inspection standards and Broadmoor Standards of Excellence
• Know the table numbers and seat numbers for all areas of the restaurant
• Serve food from kitchen to guests in an efficient manner
• Communicate with serving staff and kitchen staff to ensure accuracy of orders
• Communicate directly with chef/expeditor to insure proper timing of service
• Be knowledgeable in food product, and food preparations.
• Understand what the kitchen is serving and ensure all food is properly served at the tables
• Maintain thorough menu knowledge
• Be able to expedite the food coming to the window from the chef/kitchen staff
• Inspect orders for accuracy prior to serving. Bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately
• Be able to answer questions guests might have regarding food being served
• Observe guests and respond to any additional requests
• Carry dirty dishes from dining room to kitchen
• Wipe table tops and chairs with damp cloth
• Replace soiled table linens and set tables with silverware and glassware
• Replenish supply of clean linens, silverware, glassware, and dishes in dining room
• Serve and refill water and other beverages as required
• Maintain cleanliness of the Hotel Bar
• Help pre-bus and attend to guest needs
• Remove trash, soiled linen, and so on
• Set up and maintain beverage stations
• Return stacked bus trays to dish room
• Set up and break downside stands
• Break down and re-set restaurant in accordance with side-work
• Report tips in accordance with IRS regulations
• Check schedule daily, as it is subject to change
• Maintain courteous, professional and polite attitude with all other service and kitchen staff
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Maintain knowledge of Broadmoor history and grounds
• Maintain knowledge of Broadmoor restaurants and retail outlets
• Maintain knowledge of local points of interest and activities
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED