Food Runner Kitchen Staff - Dragon Tavern

Smoky Mountain Harley - Davidson•Maryville, TN

3d•Onsite

About The Position

Dragon Tavern is hiring a Food Runner to be a part of our busy kitchen staff. As a Food Runner, you'll be making sure that our patrons receive the correct orders within a timely manner! Experience in high-volume food and beverage service is important to this position. Dragon Tavern is the food and drink side of The Shed at Smoky Mountain Harley-Davidson. Smoky Mountain Harley-Davidson® isn’t just a dealership — it’s The Rider’s Destination for East Tennessee and the Great Smoky Mountains. Located in Maryville, TN with full-service sister dealerships in Pigeon Forge and Kodak, plus retail locations in Gatlinburg, Tellico Plains, Tallassee, and Bryson City, NC, we bring the Harley-Davidson lifestyle to riders across one of the most iconic riding regions in the world. Come Join Our Team! APPLY NOW!

Requirements

Superior communication and customer service skills.
Ability to get along with a broad customer base.
Experience in high-volume food and beverage service.

Responsibilities

Work closely with kitchen staff members to keep the expediting food clear for new orders.
Take orders from customers or bar waiter/waitress as needed.
Clean trays and tray holders in between use.
Deliver food to the appropriate diners.
Take orders in the absence of Waiters/Waitresses as needed.
Ability to multitask in order to ensure customers get their orders promptly and correctly.
Replenishes condiments as needed.
Communicate with customers while checking on their satisfaction or taking an impromptu requests.
Maintain cleanliness and organization of serving and seating areas.
Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
Accept cash or credit card payments for product purchases.
Keep cash register accurate.
Promptly addressing any customer service issues and referring to management if and when necessary.
Handle transactions quickly, courteously and accurately.
Make menu item recommendations as requested.
Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
Assist with set-up, organization, and staging of special events.
As assigned
Treat all employees and customers fairly, courteously, and with dignity.
Model superior customer service behavior for all interactions with customers and employees.
Be prompt and available for flexible scheduling.
Complete all training programs appropriate to your position as recommended or assigned by the manager.
Accept and follow direct instructions and work well with others.