Forest House Food Runner

Sunriver Resort•Sunriver, OR

2d•Onsite

About The Position

Looking for your next great job opportunity? Join us at our Hiring Fair on April 7 from 4–6 PM at Sunriver Resort! The Seasonal Food Runner and Busser plays a key role in delivering an exceptional poolside dining experience by ensuring timely food and beverage delivery, clearing tables, and maintaining a clean and inviting environment for guests. This position requires efficiency, teamwork, and attention to detail in a fast-paced outdoor setting. The Food Runner and Busser must always conduct themselves in a manner that upholds the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. By providing friendly and efficient service, the Food Runner and Busser helps create a welcoming atmosphere for our pool guests. They will be responsible for exemplifying the Sunriver Resort Culture and promoting Sunriver Resort as both a premier destination and an employer of choice!

Requirements

Must be able to accurately follow instructions, both verbally and written
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Must be able to work under pressure
Must be able to work in a fast paced environment
Must have excellent listening skills
Must have or be able to obtain prior to start date a valid Food Handlers Card
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
Must be able to work indoors or outside;
Must be able to stand on feet and walk throughout the day,
Must be able to climb stairs and walk on uneven surfaces on an occasional basis;
Must be able to frequently lift and carry up to 25 lbs at shoulder height,
Must be able to bend, squat, push, pull frequently;
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally

Responsibilities

Greets incoming guests
Cleans and resets lounge chairs and dining area as needed
Ensures guests are comfortable and welcome if required to wait
Responds to guests’ questions in a professional manner
Assists servers and bartenders with refilling water and/or clearing lounge chairs
Delivers food to guests using assigned seating chart
Completes all assigned side-work, obtaining MOD or Supervisor signature when complete
Informs server, bar staff or manager of any potential guest issues
Familiarizes him/herself with menu & makes recommendations on menu as needed
Assists pool team prep cabanas for each guest, cleaning up afterwards
Assists servers with monitoring lounge chairs for customer satisfaction, quality and additional service
Maintains water service and food service condiments
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Addresses any guest issue promptly and with concern