Food Runner - Seasonal

Nemacolin Career • Farmington, PA

20h

About The Position

ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service. Strong preparation skills – including but not limited to stocking items needed for service, changing out products while adhering to state health department regulations & standards, preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes. Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events. Reports any potential safety hazards to management immediately. Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties. Maintain detailed knowledge of menu items & allergens. Excellent communication skills and relationship building with the serving staff & culinary team, keeping lines of communication clear & open. Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations. Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions. Responsible for general & accurate resort knowledge & the surrounding area. Obtain & maintain a RAMP certification through the state of PA. Other job duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Friendly and outgoing personality. Ability to stand up to 8 hours at a time. Must be able to lift up to 25lbs. Must be able to speak the English language fluently. Must be able to handle high-volume, fast paced situations. Must be able to work a variety of shifts – including holidays, weekends, evenings, etc. Strong organizational skills. Ability to effectively perform multiple tasks. Ability to interface professionally with business contacts and customers. Strong understanding of hospitality industry helpful. These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Requirements

• Friendly and outgoing personality
• Ability to stand up to 8 hours at a time
• Must be able to lift up to 25lbs
• Must be able to speak the English language fluently
• Must be able to handle high-volume, fast paced situations
• Must be able to work a variety of shifts – including holidays, weekends, evenings, etc
• Strong organizational skills
• Ability to effectively perform multiple tasks
• Ability to interface professionally with business contacts and customers

Nice To Haves

• Strong understanding of hospitality industry helpful

Responsibilities

• Actively building and retaining guest relations
• Acts as a mentor to other employees and coworkers to provide superior guest service
• Stocking items needed for service
• Changing out products while adhering to state health department regulations & standards
• Preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes
• Makes a positive contribution to the work environment
• Reports any potential safety hazards to management immediately
• Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties
• Maintain detailed knowledge of menu items & allergens
• Excellent communication skills and relationship building with the serving staff & culinary team, keeping lines of communication clear & open
• Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations
• Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions
• Responsible for general & accurate resort knowledge & the surrounding area
• Obtain & maintain a RAMP certification through the state of PA
• Other job duties as assigned

Benefits

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED