Food Runner|Part Time|Worcester Red Sox (Polar Park)

Oak View Group•Worcester, MA

1d•$15

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary A Food Runner is a crucial member of the restaurant or catering team responsible for ensuring the smooth and efficient delivery of food from the kitchen to the customers' tables. The primary role of a Food Runner is to facilitate effective communication between the kitchen staff and the serving staff, contributing to a positive dining experience for patrons. This role will pay an hourly rate of $15.00 and is tip eligible. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until May 29, 2026. About the Venue Polar Park is a baseball park in Worcester, Massachusetts, serving as the home of the Worcester Red Sox, a Minor League Baseball team competing at the Triple-A level and an affiliate of the Boston Red Sox. Opened for the 2021 Triple-A season, it has a seating capacity of 9,508 people.

Requirements

Ability to stand, walk, and carry trays for extended periods.
Clear communication with both kitchen and serving staff, as well as customers.
Efficient in managing multiple tasks and orders simultaneously.
Ensure accuracy in food orders and quality control.
Friendly and approachable demeanor when interacting with customers.
Ability to work collaboratively with a diverse team in a fast-paced environment.
Flexibility to handle unexpected situations and changes in priorities.
High school diploma or equivalent preferred.
Three or more months’ experience in food service industry preferred
Ability to work in a team-oriented, fast-paced, event-driven environment.

Responsibilities

Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered.
Collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information.
Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service.
Inspect dishes for accuracy, presentation, and overall quality before delivering them to customers. Report any discrepancies or issues to the appropriate personnel.
Provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner.
Assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area.
Collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment.
Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries.