Food Server - The Buffet - MGM Northfield Park
About The Position
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Food Server's primary responsibility is to take and deliver orders, maintain tables, ensure guest satisfaction, and process payments. Additional duties include performing side work and keeping assigned stations clean.
Requirements
- Expertise in menu items, including wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, appropriate glassware, terminology, and garnishes.
- Familiarity with standard kitchen equipment and supplies such as toasters, refrigerators, coolers, slicers, and beverage machines.
- Understanding of health, safety, and sanitation regulations.
- Proficient in using computers and Point of Sale (POS) systems.
- Strong English communication skills, both written and verbal.
- Excellent customer service and interpersonal skills for effective communication with guests and team members.
- Knowledge of services, features, local attractions, and activities to respond to guest inquiries accurately.
- Is available to work varied shifts including holidays and weekends
Nice To Haves
- Five (5) years of previous serving experience in a fast-paced, high-volume restaurant (preferred)
Responsibilities
- Take and deliver orders
- Maintain tables
- Ensure guest satisfaction
- Process payments
- Perform side work
- Keep assigned stations clean
- Welcome guests warmly, creating a friendly and inviting atmosphere.
- Demonstrate expertise in menu items, including all courses and beverage offerings, using effective selling techniques.
- Maintain table cleanliness discreetly through a silent service approach.
- Accurately itemize bills and efficiently process payments.
- Keep assigned areas, side stations, tables, and POS stations clean and well-stocked.
- Anticipate guest needs and respond promptly with urgency.
- Collaborate with management, chefs, and culinary staff to address guest requests and operational needs.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Health Benefits
- Health & Income Protection Benefits (For eligible employees)
- Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
- Free meals in our employee dining room
- Free parking on and off shift
- Various programs and networking opportunities to help you get promoted
- Volunteer opportunities to give back to the community
- Other various discounts with company partners such as travel, electronics, online shopping, and many more
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
