Food Service Aide

Shepherd Center•Atlanta, GA

7d•Onsite

About The Position

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years. The primary function of the Food Service Aide position involves delivering great customer service to all patient, customers, and staff accurately and expeditiously in all areas of Food & Nutrition Services. This position is expected to have the ability to communicate effectively with residents, family members and team members with a strong attention to detail. The position must also have the ability to follow instructions for meal orders, nutritional needs, and recipes to ensure patients and all customers receive appropriate food.

Requirements

High School Diploma or equivalent experience
Relevant service industry experience

Nice To Haves

Some healthcare food service experience
Knowledge of an electronic tray ticket publishing system (i.e., CBORD, Computriton etc.)

Responsibilities

Complies with the Department’s Standards of Infection Control
Displays excellence in customer service
Assists in maintaining the Department’s equipment by reporting any piece of equipment that is not operating properly to the supervisors
Actively participates in the Department Sanitation Program by maintaining work area/equipment in a clean and sanitary manner throughout the shifts, cleaning assignments are completed before the end of the shift
Keeps waste and overproduction to a minimum through the appropriate use of production standards
All food is correctly stored including covered, labeled, dated, and stored in correction location
Foods/supplies are transported in a safe and sanitary manner
Equipment temperatures, refrigeration and dish machine are taken as instructed and logged and any deviations are reported to a supervisor and corrective action are noted on log
Foods are portioned correctly and served in an eye appealing manner
Workstation is maintained in a safe and sanitary manner, sweeping, mopping, dish ans pot washing
Workstation is prepared for meals to ensure on time and so trayline/customers do not have to stop/wait during meal service.
Workstation is restocked and cleaned appropriately at the end of meal service (i.e. silverware bagged, appropriate condiments available)
Follows appropriate chain of communication and consults with supervisor on matters of uncertainty
Informs supervisor immediately of issues that may result in an inability to meet standards
Practices proper safety techniques in accordance with Center and departmental policies and procedures.
Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility.
Identifies potential risk areas within area of responsibility and supports problem resolution process.