Food Services Specialist - Temporary

SpaceX

9d•Onsite

About The Position

The SpaceX Hospitality team serves employees, customers, government partners, potential clients, and visitors with snacks, daily meals, and full-service events. The Food Service Specialist is a team-oriented role for individuals who thrive in fast-paced, dynamic environments while working collaboratively or independently. They must be familiar with basic customer service principles and have a firm understanding of food and beverage safety principles. This role requires identifying and using equipment such as soda machines, hot- and cold-food holding and storage, basic restaurant/catering equipment, serving utensils, and small wares. Individuals must handle task ownership flexibly, switching tasks throughout the day as needed. Daily duties may change on short notice based on staffing and business needs, including but not limited to serving guests, meal production, supporting orders and inquiries, maintaining dining space cleanliness, stocking and distributing products, taking inventory, and setting up/working stations at various outlets per leadership specifications. This position supports SpaceX’s mission by delivering excellent customer service, fostering a welcoming atmosphere, providing flexible support, ensuring accurate order fulfillment, and producing high-quality food and beverages to boost morale and productivity.

Requirements

High school diploma or equivalency certificate
1+ years of experience in food preparation, customer service, or other food services support role
Must have or obtain TX Food Handlers card (training provided internally as needed)
Valid state issued driver’s license
Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
Stand: Up to 10 hours per day
Sit: Up to 1 hour
Push/Pull: Up to 50lbs. (unassisted) 1-2 hours per day
Overhead reach: Up to 6 hours per day
Walk: Up to 10 hours per day
Lift/Carry: Up to 25lbs. (unassisted) 1-2 hours per day
Climb (ladder/stairs): Up to 3 hours per day
Kneel/Crouch: Up to 6 hours per day
Upper body twist: Up to 6 hours per day
Ability to work in temperatures over 80 degrees up to 3 hours per day
Candidate must be capable of safely performing the physical requirements of the job listed in the job description. Candidate may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review.

Nice To Haves

3+ years of experience in food preparation, customer service, or other food services support roles
Self-motivated and takes initiative in a dynamic, fast-paced environment
Previous work experience in a high-volume output environment
Previous work experience in team settings
Effective interpersonal, oral, and written communication skills
Effective time management skills
Effective understanding of food safety and sanitation practices
Basic computer skills (Microsoft Office primarily)
Familiarity with allergen identification and common dietary restrictions
High level of professionalism
Experience in a corporate environment
Basic understanding of beer and wine service
Knowledge of different styles of service

Responsibilities

Set up, maintain, and clean workstations, surrounding areas, dining, work, and storage spaces to ensure safety and organization
Perform cleaning and maintenance on departmental tools, equipment, and food service areas (including but not limited to beverage stations, coolers, and hot holding units)
Complete daily record keeping, tasks, and opening/closing checklists
Meet time and quality standards set by leadership while working with urgency
Engage customers, fulfill orders, and demonstrate strong customer service and communication skills (including menu changes)
Assist with catering and event requests
Adhere to proper safety guidelines and food safety/sanitation practices
Interact professionally with guests, supervisors, and co-workers
Support proper product rotation, storage, and delivery according to food safety requirements
Follow stocking routes, track inventory, and receive/distribute products around the site
Participate in the training of additional Hospitality roles and responsibilities as instructed by leadership
Start of site-based responsibilities (if applicable)