Forecast & Replenishment Systems Sr. Manager

CVS Health

3d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Forecast & Replenishment Systems Expert helps lead the business and systems transition from legacy on-premises replenishment and supply planning solutions to a next-generation SaaS forecasting and replenishment platform. This role serves as an end-to-end subject-matter authority for demand forecasting, inventory optimization, and replenishment systems throughout the migration lifecycle—ensuring continuity of service, planner confidence, and measurable business value. The ideal candidate brings strong systems thinking and change leadership, paired with sharp analytical and communication skills. The ideal candidate will operate with a planner-first mindset, grounding work in practical execution and driving adoption and trust through clear, thoughtful engagement.

Requirements

• 7+ years of forecasting, replenishment, or supply chain systems experience
• Experience with Blue Yonder, RELEX, Anaplan, or similar ML-driven planning platforms
• Experience leading or supporting major platform migrations

Nice To Haves

• SQL or Python for diagnostics and validation
• Retail or omnichannel experience at scale
• Demonstrated understanding of Retail Planning environments
• Proven ability to distill complex business and technical concepts into well-defined functional requirements
• Ability to influence stakeholders with data driven analysis

Responsibilities

• Serve as one of the primary SME’s for existing / future forecasting, replenishment, and supply planning modules
• Own legacy configuration knowledge to ensure continuity during migration
• Define system sunset and decommissioning criteria
• Translate business requirements into functional design for the Next Gen platform
• Partner with planners & analytics partners to configure forecasting, safety stock, and order optimization logic
• Integrate ML forecasts and demand sensing into replenishment execution
• Lead capability mapping, parallel runs, validation, and cutover planning
• Define acceptance criteria for accuracy, service, inventory productivity, and adoption
• Mitigate operational and service risks during transition
• Monitor forecast accuracy, bias, service levels, and exception quality
• Perform root-cause analysis across data, models, and configuration
• Drive post-go-live continuous improvement
• Enable transition to exception-based planning
• Drive adoption of planning solutions through clear communication, training, and enablement of planning teams
• Act as escalation point for system issues
• Partner with Planning, IT, Data Science, and Operations
• Translate system performance into business outcomes
• Contribute to long-term planning roadmap

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level