Forecasting Manager

TruGreen•Nashville, TN

About The Position

The Forecasting Manager is responsible for leading the development, execution, and management of all demand forecasting to support TruGreen’s organizational growth. This role acts as the bridge between Marketing, Sales, and Finance, ensuring that demand signals are accurately captured and translated into actionable forecasts and operational plans. The Manager will provide proactive monitoring of key performance metrics, drive the sales planning process, and recommend strategies to mitigate customer acquisition and retention risks.

Requirements

Bachelor’s degree in Supply Chain, Finance, Statistics, or a related quantitative field.
5–7 years of experience in Demand Planning, S&OP, or Workforce Management , with at least 2 years in a leadership or senior advisory capacity.
Advanced Analytics: Expertise in interpreting complex data sets; proficiency in SQL, Tableau, or PowerBI for data visualization.
Technical Systems: Advanced Excel skills required. Proficiency in Demand Planning software or ERP systems and/or Workforce Management systems (e.g., NICE WFM).
Communication: Proven ability to build rapport and influence stakeholders at the Director and VP levels.
Project Management: Experience managing multiple high-priority projects in a fast-paced, deadline-driven environment.

Nice To Haves

APICS/ASCM Certification (CPIM or CSCP) or Certified Professional Forecaster (CPF) designation is highly preferred.

Responsibilities

Strategic Forecasting : Lead the development and maintenance of sophisticated demand forecasting models by integrating internal execution plans, historical trends, seasonal patterns, and market intelligence across all lines of business.
Sales Planning Leadership : Facilitate all sales planning processes, collaborating with Marketing, Sales, and Finance to align on volume projections and strategic initiatives.
Variance & Root-Cause Analysis : Perform high-level root-cause analysis on forecast inaccuracies; quantify the impact of external market factors and communicate findings to executive stakeholders.
Vendor & Partner Management: Develop and deliver long-term demand models to third-party business partners and outsourced providers, ensuring they are equipped to meet fluctuating volume requirements.
Continuous Improvement: Partner with Workforce Management and Finance to refine staffing models, reduce attrition impact, and improve the precision of long-term headcount planning.
Executive Reviews: Conduct regular business reviews with Senior Leadership to discuss forecast performance and KPIs, providing data-driven recommendations for future investment or adjustments.