Foreclosure Specialist I
About The Position
Accurate and timely entry of data in the firm’s case management system; Correspond with debtors and firm clients through telephone and written communication; Respond to client inquiries and provide information to clients regarding non-judicial foreclosure, and eviction matters; Access client websites to request documents, upload documents and update the client’s website with accurate information regarding foreclosure, and eviction matters. Serve as a backup to other team members in the non-judicial foreclosure and eviction processes; Assist with special projects as they become available.
Requirements
- High school diploma or equivalent.
- Ability to accurately enter data and draft documents in a high-volume environment.
- Must be PC literate and able to adapt to a variety of data base systems.
- Must exhibit professional communication skills (verbal and written).
Nice To Haves
- Experience in the mortgage banking industry, preferably in the area of default.
- Experience with CaseAware, Black Knight LPS, Vendorscape, Clarifire, and Tempo.
Responsibilities
- Ensure all required information is properly entered into the firm’s case management system and client websites in a timely and efficient manner.
- Provide timely and accurate responses to client inquiries.
- Provides recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues.
- Management of GSE portfolio and system updates as required by FNMA/FHLMC.
- Draft legal documents used in the non-judicial foreclosure process and ensure accuracy of the information contained in the legal document.
- Prepare foreclosure sale bids based on the client’s financial data provided in the bidding instructions.
- Report sales results to the client in a timely manner.
- Process funds received from the sales auctioneer and forward the funds to the client in a timely manner.
- Identify and request from the client any missing documents and/or data needed for the foreclosure, and eviction processes.
- Follow-up timely on previous missing document or data requests that are needed for the foreclosure, and eviction processes.
- Answer client inquiries via telephone or email and respond in a timely, accurate and professional manner.
- Performs all other duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
