Forward Deployed Engineer (Pre Sales)

OpenHands

52d • $150,000 - $215,000 • Remote

About The Position

We’re building OpenHands, an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery.
As a Forward-Deployed Engineer (Pre Sales), you’ll work alongside Sales to help prospective customers evaluate, adopt, and purchase OpenHands. You’ll operate as both a deeply technical practitioner and a trusted advisor, guiding prospects through technical discovery, demos, proofs of value, and architectural conversations that lead to confident buying decisions.

Requirements

• 5+ years of years of experience in a technical pre-sales, solutions engineering, sales engineering, or similar customer-facing role at a developer-focused SaaS company.
• Proficiency in Python and/or JavaScript/TypeScript
• Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)
• Direct experience working with customers or technical stakeholders
• Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users
• Empathy for users learning AI-powered tools and creativity in helping them succeed
• Comfort operating autonomously in fast-moving, ambiguous environments
• Familiarity with CI/CD pipelines, Git-based workflows, and developer tooling

Nice To Haves

• Familiarity with AI dev tools (OpenHands, Claude Code, Copilot, Cursor) a plus
• Bonus: experience in field engineering, pre-sales, or developer relations

Responsibilities

• Partner closely with AE & Executive leadership to support the full enterprise sales cycle—from discovery and demos to proof-of-concept design, technical deep dives, and deployment guidance.
• Lead compelling technical presentations and product demos tailored to developers, engineering leaders, and technical executives.
• Architect and deliver successful evaluations and POCs, ensuring customers can validate performance, security, and developer experience
• Gather customer feedback and collaborate with Product, Engineering, and Developer Experience teams to influence roadmap and feature prioritization.
• Create technical content (sample integrations, reference architectures, demos, tutorials) that help enterprise teams onboard more effectively.
• Represent customer needs internally and act as a voice of the field to ensure our product evolves with real-world developer workflows.
• Build strong relationships with engineering leaders, DevOps teams, and platform owners across customer organizations.
• Participate in industry events, webinars, and developer community initiatives to showcase best practices and product capabilities.

Benefits

• Competitive compensation: $150,000 - $215,000 base salary, plus equity and variable comp
• Remote-first with flexible hours (core hours 12–4pm ET | 4–8pm UTC)
• Fully covered U.S. health, vision, and dental insurance
• Unmetered PTO + holidays
• Collaborate with world-class engineers, product builders, and AI researchers
• Growth path toward senior sales engineering, SE management, solutions architecture, product, or technical leadership roles
• A culture built on kindness, candor, autonomy, and learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed