(Contract) Foundation Specialist, Access Solutions & Patient Services- (Portland OR South San Francisco)

Genentech • Lake Oswego, OR

15d • Hybrid

About The Position

The Position
Multiple roles available
Note: Relocation benefits are not available for this job posting. In this role, applicants would be employed through e-Team, the Managed Service Provider for Genentech's Contingent Workforce, to work on a Genentech assignment. Below are details about the assignment and Genentech.
Location: Portland (Preferred) or South San Francisco
It is preferred that candidates reside in Portland or within 50 miles of Portland.
Work Arrangement: For the first 6 months, the role will be hybrid (3 days a week on site). After that period, depending on performance and business needs, this role may have the opportunity to switch to fully remote.
Roche is a global healthcare group with 94,000 employees in 100 countries, focused on innovation and transforming patients' lives. Genentech Access Solutions, a member of Roche Group, helps patients navigate the insurance process and access medicines, improving their quality of life. Roche values science, technology, innovation and professional development. The company has a unique culture centered around its people and a vision for greater patient benefit and impact. Join Roche and be part of one of the world's largest biotechnology companies, making a meaningful difference in healthcare.
Your Opportunity:
The Foundation Specialist (FS) evaluates patient eligibility for the Genentech Patient Foundation (GPF) and coordinates shipments of Genentech products to patients within program guidelines.

Requirements

• Bachelor's degree is preferred.
• A minimum of 3 years reimbursement experience is preferred.

Responsibilities

• You will learn and apply aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules).
• You will exhibit exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats.
• You will effectively solve problems under pressure, prioritize tasks, and provide excellent customer service.
• You will work collaboratively in a team structure, responsibly delegate next steps to appropriate team members, and demonstrate effective leadership.
• You will follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork.
• You should be prepared for periodic mandatory overtime, including weekends, during high referral seasons or unexpected volume surges.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees